|
|
|
|
Joined: Jun 2006
Posts: 57
Member
|
|
Member
Joined: Jun 2006
Posts: 57 |
We have a Toshiba system at the school with Perfect Voice on it. Our former technicians had my voice mail set up and everything worked correctly. The school switched companies and they did some work on the phone system. Now when someone leaves me a voice message, my light does not blink.
If someone calls my extension and hits the Msg button, then it blinks to alert me. The company has not been able to figure out what is wrong yet, so I decided to do some digging and see if I could fix it. This was my first time to look at the Perfect Voice software or to do anything with the telephone system. From what I can tell, everything looks fine. My extension is set to do the 900 COS for a notify. As I said, I really don't know anything about the system, but I would have thought that the same event would have been triggered wether someone leaves a message or hits the Msg button.
Is there anything that I can look at? Let me know if I need to leave any more information about the system.
Thanks.
Scott Mayo
Technology Coordinator
Bloomfield Schools
PH: 573-568-5669
Duct tape is like the force, it has a light side and a dark side and it
holds the universe together.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
try intercom #656 / 8 / ext. # / redial
intercom #657 / 999 / ext. # /Redial
|
|
|
|
|
Joined: Jun 2006
Posts: 57
Member
|
|
Member
Joined: Jun 2006
Posts: 57 |
Originally posted by Steve Mull:
try intercom #656 / 8 / ext. # / redial
intercom #657 / 999 / ext. # /Redial When I try these from my extension, I get a busy signal as soon as I type in the #656 or #657.
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Im sorry try
int/656/8/ext #/redial
int/657/999/ext #/redial
|
|
|
|
|
Joined: Jun 2006
Posts: 57
Member
|
|
Member
Joined: Jun 2006
Posts: 57 |
I had tried it both ways. As soon as I put in 65, I get the busy signal. Anything else that I can look at? Thanks.
Scott
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Which Toshiba is it DK,CTX ????
|
|
|
|
|
Joined: Jun 2006
Posts: 57
Member
|
|
Member
Joined: Jun 2006
Posts: 57 |
Once again, I really don't know much about the system. A saw the following on the 2 boxes.
Toshiba
Strata
chsub672A
chsue672A
If that helps any. If it is actually something to do with those, then I probably will have no idea of what to do. I was just figuring it was something to do with the software.
Thanks again for the help.
Scott
|
|
|
|
|
Joined: Jun 2006
Posts: 57
Member
|
|
Member
Joined: Jun 2006
Posts: 57 |
Ok, I just found out that it is a DK.
Scott
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
If it's a DK then the #656, #657 or 656, 657 should have worked.Did you say you check the notification in the Perfect Voice , you might try to delete the notification for the extension the add it back , and I have found out the hard way that alot of the changes made on that voicemail seem to work better after a reboot
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Meant to ask is it the Perfect Voice professional the pc type (older)
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
233
guests, and
37
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
