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I have a customer who wants to have the auto attendant come on automatically and I believe I can do this by using the day/night program; HOWEVER, I have never had to program this feature. They have a set time for M-F then one for Saturday and this where I am getting confused.
Can I set a time for M-F and then one for all Saturdays?
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Yes you can there is a workday and non workday make Saturday a non workday.
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Yes you can there is a workday and non workday make Saturday a non workday.It is very easy to set up.Toshiba told me to keep a night transfer button on aleast one phone even if doing auto day/night.
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There's actually 3 day types, workday, non-workday, and holiday.
Each day type has a start time for day1, day2, and night mode.
DIT the lines to the receptionist phone in day1 and VM pilot number in night mode, then program day/night to start day1 when the workday starts and to start night when the workday ends.
Example: M-F hours are 8am-5pm, Sat 9am-noon.
workday day1 = 08:00, day2 = 99:99, night = 17:00
non-workday day1 = 09:00, day2 = 99:99, night = 12:00
holiday day1 = 99:99, day2 = 99:99, night = 00:00
Set M-F as workday, Sat. as non-workday, Sun. as holiday.
Clear as mud?
Joe
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No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
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Just one question...what if they change hours for M-F so that two of the days they close at a different time. Can I do that?
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In the example I gave, if they decided to close early 1 or 2 days, they would have to manually put it in night mode on those days. Have the system automatically switch to night mode at the later time. As far as I know, that's the only way. Hopefully someone else knows another.
Joe
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No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
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Let's say you have Monday thru Wednesday they are open from 8-5,Thursday and Friday from 7-5, and closed on the weekend. Set Mon-Wed for workday and Thurs and Fri for Non-workday. Leave Sat and Sun at 99:99 for day, day2 and night.
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The non-work day is thowing me for a loop, but I programmed it the way junkman said in his initla post.
Thanks for all the help!
Amy :toast:
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On 6/20/06 junkman suggest 'manually put it in night mode' for early closing times.
How do I go about this with the lease amount of button pressing?
Ideally, I would like a dss key to press that will manually override to night mode.
(CIX100 current configuration: trunk DIT / DayNight Service to night Pilot DN)
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