|
|
Joined: Nov 2005
Posts: 645
Member
|
|
Member
Joined: Nov 2005
Posts: 645 |
I have a customer who wants to have the auto attendant come on automatically and I believe I can do this by using the day/night program; HOWEVER, I have never had to program this feature. They have a set time for M-F then one for Saturday and this where I am getting confused.
Can I set a time for M-F and then one for all Saturdays?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Yes you can there is a workday and non workday make Saturday a non workday.
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Yes you can there is a workday and non workday make Saturday a non workday.It is very easy to set up.Toshiba told me to keep a night transfer button on aleast one phone even if doing auto day/night.
|
|
|
|
|
Joined: Sep 2004
Posts: 1,436
Member
|
|
Member
Joined: Sep 2004
Posts: 1,436 |
There's actually 3 day types, workday, non-workday, and holiday.
Each day type has a start time for day1, day2, and night mode.
DIT the lines to the receptionist phone in day1 and VM pilot number in night mode, then program day/night to start day1 when the workday starts and to start night when the workday ends.
Example: M-F hours are 8am-5pm, Sat 9am-noon.
workday day1 = 08:00, day2 = 99:99, night = 17:00
non-workday day1 = 09:00, day2 = 99:99, night = 12:00
holiday day1 = 99:99, day2 = 99:99, night = 00:00
Set M-F as workday, Sat. as non-workday, Sun. as holiday.
Clear as mud?
Joe
---
No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
|
|
Joined: Nov 2005
Posts: 645
Member
|
|
Member
Joined: Nov 2005
Posts: 645 |
|
|
|
|
|
Joined: Nov 2005
Posts: 645
Member
|
|
Member
Joined: Nov 2005
Posts: 645 |
Just one question...what if they change hours for M-F so that two of the days they close at a different time. Can I do that?
|
|
|
|
|
Joined: Sep 2004
Posts: 1,436
Member
|
|
Member
Joined: Sep 2004
Posts: 1,436 |
In the example I gave, if they decided to close early 1 or 2 days, they would have to manually put it in night mode on those days. Have the system automatically switch to night mode at the later time. As far as I know, that's the only way. Hopefully someone else knows another.
Joe
---
No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Let's say you have Monday thru Wednesday they are open from 8-5,Thursday and Friday from 7-5, and closed on the weekend. Set Mon-Wed for workday and Thurs and Fri for Non-workday. Leave Sat and Sun at 99:99 for day, day2 and night.
|
|
|
|
|
Joined: Nov 2005
Posts: 645
Member
|
|
Member
Joined: Nov 2005
Posts: 645 |
The non-work day is thowing me for a loop, but I programmed it the way junkman said in his initla post.
Thanks for all the help!
Amy :toast:
|
|
|
|
|
Joined: Nov 2005
Posts: 28
Member
|
|
Member
Joined: Nov 2005
Posts: 28 |
On 6/20/06 junkman suggest 'manually put it in night mode' for early closing times.
How do I go about this with the lease amount of button pressing?
Ideally, I would like a dss key to press that will manually override to night mode.
(CIX100 current configuration: trunk DIT / DayNight Service to night Pilot DN)
|
|
|
|
Forums84
Topics94,518
Posts639,984
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Toner, Carl Navarro),
153
guests, and
48
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
