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Joined: Mar 2001
Posts: 581
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Joined: Mar 2001
Posts: 581 |
toshibites
Anyone have a dk424 line/station privacy function intermittantly go non private? I'm having a customer claim people are able to pickup a line and have another extension already on that line.
The telco is pretty shaky so i'm blaming it on
them. However i can't recreate the condition.
m
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Joined: Mar 2005
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how do the lines appear are they line, pooled or do they just dial nine. If it is the telco you'll get cross talk from another co line if what you have coming into the switch is copper.
It could many things need more info
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Did you rule out automatic OCA? People sometimes mistake that for crossed lines.
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Joined: Feb 2005
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Is ACD in play on this system? check the programming at station level. Is the Toshiba on a PBX? Possibly the party line is on the other end. Also look at the Barge in feature per station......poor man's Silent monitor.
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Joined: Mar 2001
Posts: 581
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Thanks for the reply guys
The co's are on buttons on one phone and pooled on the other. Copper on the interface and not behind a PBX. No ACD. I will check OCA and Barge-In though. I still think it's the CO
m
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