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Joined: Mar 2007
Posts: 8
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Is anyone else having problems with Uadmin? After I enter my password, I get an error "16 bit MS-DOS Subsystem, the system cannot open COM1 port requested by the application". I'm working with XP Pro. Any ideas?
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Joined: Sep 2004
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Sounds like you're using a USB to serial converter that doesn't work from DOS. If not, go into device manager and make sure COM1 is working properly.
Joe
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No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
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Joined: Mar 2007
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It works fine for Emanager and Stratagy ES. The funny thing is we called Toshiba tech support and they are now having the same problem. They have not been able to call me back with a solution. The only thing I could think of is maybe an XP update. I removed any that were downloaded this past month. The Uadmin2.0 worked, but when I rebooted my computer it came back with the same error. I checked my updated to make sure they didn't reinstall. The same error is happening to all the computers in my company including laptops. It just doesn't make any sense and I can't seem to figure it out no matter what changes I make to the computer.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
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Have you tried going back to R3 or R4 Admin to see if they still work?
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Joined: Mar 2007
Posts: 8
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Yes and that gives me the same error.
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Joined: Mar 2007
Posts: 8
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Have you been able to download and use Uadmin2.1 successfully?
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
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Yes, just used it last week with no problems on a IPV8 R2.
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Joined: Oct 2005
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I, too, have been using it since I downloaded it with no problems at all. And that's even using a USB to serial connector!
Phil
SCCE, TTA, CTP
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Joined: Sep 2006
Posts: 169
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I know this is an older topic but here is the fix to this issue.
RESOLUTION
To resolve this issue: 1. Start Registry Editor (Regedt32.exe or Regedit.exe).
NOTE: In Windows XP, Regedit.exe and Regedt32.exe have been integrated into a single program that combines the features of the two registry editors in Windows 2000.
2. Locate and select the following value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers\VDD
3. On the Edit menu, click Delete.
4. On the Edit menu, point to New, and then click Multi-string Value.
5. Type VDD in the Value Name box, and then press ENTER.
6. Quit Registry Editor.
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Joined: Jun 2005
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Well i use a usb to serial converter with no problems. I get into several types of phone system that use serial connections, no problems here.
National Networks Authorized Toshiba, NEC, & Inter-Tel www.ntwo.com
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