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Joined: Mar 2005
Posts: 43
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Joined: Mar 2005
Posts: 43 |
Hello all,
Can anyone confirm if a Stratagy DK voicemail card SG-DK-8/24 will work in a Strata DK40 or 40i?
I am fighting with this one and can not get the MW light to light from it. Also, is the admin software different than the voicebrick admin software. I have defaulted the KSU, i have ensured that the VM program says 1440i and the #656 91 and the # 657 92 are done.
If i monitor the VM it accepts the message and I can call in and retrieve it but NO M/W light..
I am at my wits end on this one
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Joined: Mar 2001
Posts: 3,268
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Joined: Mar 2001
Posts: 3,268 |
This should be moved to the Toshiba forum. One of the Mods will move it for you---quicker response over there, I think.
Have you tried to set a MW light manually??
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Joined: Mar 2005
Posts: 43
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Joined: Mar 2005
Posts: 43 |
i didnt try to set it manually but i did a station to station msg and the light set fine..
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
Look at the notify table in each mailbox. Should find a templete for DK40 light on and light off.
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
I moved this from the Voicemail forum. I'm sure you will continue to receive additional good Toshiba-specific support in this forum.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
What slot do you have it in? You can't place the Stratagy DK in slot 18.
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Joined: Feb 2005
Posts: 1,037
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Joined: Feb 2005
Posts: 1,037 |
Also do you have your DTMF card installed and programmed?
If you just added it did you progam and rock the power?
Make sure you have pgm 31 and 13 correct.
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Joined: Mar 2005
Posts: 43
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Joined: Mar 2005
Posts: 43 |
I take it from what I see so far, it should work in the DK 40.. Here are the answers to the questions so far:
NOTIFY : #6569110 notify after 0 min, every 1, 20 times enabled
The DK card is in slot 15 programmed as an RSTU2
The DTMF card is a K5RCU2A programmed as a (98)
pgm 13 is set to 008 (ext 18) and can be dialed
pgm 31 is LED's 4,5,9, 15-20 for the VM ports
LED's 5,10,11,12,13,15,16,20 digital ports
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Joined: Jan 2007
Posts: 748
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Joined: Jan 2007
Posts: 748 |
E-ail sent I fixed this samr problem several days ago. It is a simole fix.
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Joined: Apr 2006
Posts: 3
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Joined: Apr 2006
Posts: 3 |
what was the fix after all?? sounds familiar! 
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