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Joined: May 2007
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I have a toshiba 672 that we installed a rptu1 in and want to use did numbers on it. the crcuit is installed and synched up. It is a 23 channel pri and is programmed up per tech instructions. Outgoing calls are no problem we can access all channels and dial out but we cannot get inbound dids to follow programs 15,71,72,*71 or *72 etc.
we assigned the trunk grp in *64-1 and 2 can anyone help
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Joined: Feb 2007
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In old 424 ther is comand *09 for DID to ext.assignment. I don't know Com. in 672 but has to be something very close. Another thing you have to make sure that you correctly set up number of incoming digits..
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Joined: Jun 2003
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What about the number of DID digits recieved? Did you check that? There are more programs that apply to PRI and DID that you didn't list above. Is the tech that installed it a Toshiba dealer? If not, I would suggest having a Toshiba-certified tech have a look at it. Also make sure that you aren't recieving caller id name from telco.
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Joined: Feb 2005
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Check your progrm 17 Led 5- turn it on if you are using Pgm 71 & 72 turn it off if your using *09.
What is your software version on the DK424i (Pgm00)
it should be 4.3
Follow the cheat sheets in section 7 of the programming manual and make sure that the PRI was ordered and configured correctly. There should be a cut sheet direct from the vendor detailing the config and the DID range.
Set your intercept to got to the prg phone and call your DID #'s. You say they calls aren't coming in at the present time...what happens when you call the DID's????
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Joined: May 2007
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i used the cheat sheet in chapter 7 and set up the parameters per instructions is *66-3 leds 03-06 needed for programming
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Joined: May 2007
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is csu needed or just a testing location
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Joined: Feb 2005
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Please always use the CSU and the correct cables.
Again, what happens when you try to call one of the DID's?
What type of switch is bringing the PRI to you?
Was the PRI ordered NI1, NI2, or Custom?
Please answer these questions and any other that apply previously posted.
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Joined: May 2007
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when you dial the did you get a fat busy in your ear.ess5 switch is providing the pri with ni2 protocal.
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Joined: Feb 2005
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*66-3 LED3-6 should be off & LED 1-2,11-12 on.
Did you use the cheat sheet for ISDN PRI DID or ISDN PRI DNIS?
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