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#190101 07/10/07 06:20 AM
Joined: Jun 2007
Posts: 9
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Joined: Jun 2007
Posts: 9
I asked this question a few weeks back, but did not get a response, i think i did not explain it right.

We have a Toshiba CTX100 system using DKT phones. Recently a user quit, and we do not have their password to chnage their voicemail greeting. Ill i want to know is how to override the current password from the phone so we can re-set it up. Even to totally kill it and and start fresh is fine, i dont even care about the old VM's.

I have no clue how to do this from the phone, so i would need some fairly detailed info.

Any help or direction you can give me would be great.

David

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#190102 07/10/07 09:31 AM
Joined: Jun 2007
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You should be able to reset a password using box 999 from the phone. Just log into it the same as you would your personal box. Press 8 for administration and follow prompts from there.


Moderated by  Carlos#1, phonemeister 

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