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CTX WinAdmin can't connect
#190529 08/09/07 02:56 PM
Joined: Aug 2007
Posts: 3
OP Offline
Joined: Aug 2007
Posts: 3
I haven't used CTX WinAdmin software in a while. I just reinstalled it on an XP laptop with IIS running etc. It appears to be working, but when I try to connect to our internal CTX-28 by dialing the main number from our fax line (no NIC in phone system, anyone have one for sale??) I don't get an answer.

I can see the light on my phone turn on, so I know its dialing out, and the ctx is picking up the call, but its not "connecting".

What am I doing wrong?? Thanks!

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Re: CTX WinAdmin can't connect
#190530 08/09/07 03:37 PM
Joined: Aug 2007
Posts: 3
OP Offline
Joined: Aug 2007
Posts: 3
I have made some progress....

I had to have my laptop dial my extension, then I transfered the call to #19. Now I get to the point where it says "verifying username and password" but then it disconnects with error 721: The remote computer did not respond.

Any ideas? Thanks!

Re: CTX WinAdmin can't connect
#190531 08/10/07 05:18 AM
Joined: Jan 2006
Posts: 2,266
Joined: Jan 2006
Posts: 2,266
try hooking the analog extension(from the CTX 28) straight into your modem , and have your laptop dial #19, If you have access to Emanager you might see if you can connect with it.

Moderated by  Carlos#1, phonemeister 

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