 Strata VM access and Night Mode | Joined: Aug 2007 Posts: 2 Member | OP  Member Joined: Aug 2007 Posts: 2 | We have a Strata system installed but do not have a way to manage our VM remotely (after-hours). If I call in during the day, I can have our receptionist transfer me to extension 850 (access Strategy) punch in my extension and password and I have full access to manage my VM. After hours, however, the automated attendant picks up and allows me to leave a voice mail message in any of the 15 extensions, but I can't get through to manage my mailbox. Is there some setting I should change in eManager, is there some key combination I should use when greeted by the automated attendant to get "backdoor" access to the VM system? We have to be able to manage our VM while on the road after-hours. The rest of the system works great, but this is driving us crazy! | | | Re: Strata VM access and Night Mode | Joined: Jun 2003 Posts: 3,260 Moderator-Toshiba | | Moderator-Toshiba Joined: Jun 2003 Posts: 3,260 | When greeted by the auto attendant, press *. You should be prompted to enter your mailbox number then your password. | | | Re: Strata VM access and Night Mode | Joined: Aug 2007 Posts: 2 Member | | OP Member Joined: Aug 2007 Posts: 2 | Thank you so much - that worked perfectly | | | | | WebRTC by Coral Tech - 09/30/20 01:50 PM
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