Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Strata VM access and Night Mode
#190698 08/29/07 11:03 AM
Joined: Aug 2007
Posts: 2
Member
OP Offline
Member
Joined: Aug 2007
Posts: 2
We have a Strata system installed but do not have a way to manage our VM remotely (after-hours). If I call in during the day, I can have our receptionist transfer me to extension 850 (access Strategy) punch in my extension and password and I have full access to manage my VM. After hours, however, the automated attendant picks up and allows me to leave a voice mail message in any of the 15 extensions, but I can't get through to manage my mailbox. Is there some setting I should change in eManager, is there some key combination I should use when greeted by the automated attendant to get "backdoor" access to the VM system? We have to be able to manage our VM while on the road after-hours. The rest of the system works great, but this is driving us crazy!

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: Strata VM access and Night Mode
#190699 08/29/07 11:38 AM
Joined: Jun 2003
Posts: 3,260
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,260
When greeted by the auto attendant, press *. You should be prompted to enter your mailbox number then your password.

Re: Strata VM access and Night Mode
#190700 08/29/07 12:32 PM
Joined: Aug 2007
Posts: 2
Member
OP Offline
Member
Joined: Aug 2007
Posts: 2
Thank you so much - that worked perfectly


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Vodavi Starplus DHS Unusual Events
by ABLE1 - 09/30/20 01:56 PM
WebRTC
by Coral Tech - 09/30/20 01:50 PM
SV9100 CP10
by teldata1 - 09/30/20 12:31 PM
SV9100 Software
by teldata1 - 09/30/20 11:41 AM
7100 Lan Printer Error
by RM SYSTEMS - 09/28/20 02:27 PM
Who's Online Now
31 members (metelcom, Ruben, RATHER BE FISHING, teldata1, dexman, ABLE1, ILE, Bushmills, newtecky, hcotech, Daniel, JBean3329, justbill, Temperor, Bob3470, Touch Tone Tommy, BobRobert, Yoda, Comm.1, tim10, LenShustek, Professor Shadow, hitechcomm, Canteleco, gelehu, Coral Tech, vicbob, dans, Hofman telekom, MooreTel, Skunky), 595 guests, and 62 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,979
Posts637,380
Members49,357
Most Online5,661
May 23rd, 2018
Today's Birthdays
sandi ann
Newest Members
Hanale, xware, Adam19871, tmr-afmk, Big Alan
49356 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 32
hbiss 13
Ruben 13
ABLE1 12
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners