424 Single line ports can't break dial tone?|Sundance Business VOIP Telephone Help

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424 Single line ports can't break dial tone? #190838 09/12/07 10:47 AM
Joined: Oct 2005 Posts: 22 Canyon Lake,California CM OP Member
OP CM Member Joined: Oct 2005 Posts: 22 Canyon Lake,California	Hi Eveyone I have a customer with a DK424 w/ CD Processor, Cabinet one, has in order, 4 PDKU2, One RPTU2 and the last slot is open. Cabinet two,First slot open,then RSTU2 ,RCOU,PDKU. My trouble is ,RSTU ports will not break dial tone,I can call the voice mail and pass digits via intercom,but when I put my test set on the RSTU ports it will not break dial tone. So we cant light the MSG lights. What I have done is ,new RRCS card, new RSTU2 card,changed slots on the RSTU card. I have not replaced the Processor yet. This all started,after the installation of the PRI card. Any thoughts on this issue. Maybe someone has ran into this before. Chuck

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Re: 424 Single line ports can't break dial tone? #190839 09/12/07 11:50 AM
Joined: Feb 2007 Posts: 319 New Jersey www.telcom1.net Member
www.telcom1.net Member Joined: Feb 2007 Posts: 319 New Jersey	Make sure there is a dtmf reciever installed.. check pgm 03 port 00 should be a 92 or higher also check pgm 12. PBX Battery backup systems www.telcom1.net

Re: 424 Single line ports can't break dial tone? #190840 09/12/07 01:46 PM
Joined: Mar 2005 Posts: 406 Wilson,North Carolina breed Member
breed Member Joined: Mar 2005 Posts: 406 Wilson,North Carolina	Make sure you cycle the power after programming the processor for the RRCS

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