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When I try to change the time using the admin mailbox on most of our remote Statagy DK424s I get the message "unable to do that at this time" as soon as I hit 6 to get into date and time. Can anyone offer any insight as to why this is? Thanks.

Dean

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I know that on the CTX/CIX it means the voicemail is getting the time from the phone system

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Is the Voicemail Flash out of space?


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What Steve said, believe its the case on the DK's as well

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Check in tools , option 6 , there is a setting for clocking off the KSU some where

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i was told by my boss or a senior tech not to use this feature as it caused "problems"(this was a few years ago). I too have had a similar prompt when having access issues entering this and other boxes on all flavors of that software on multiple stratagy's. It tends to to be very intermittant. Usually i just wait a few minutes and it clears itself.
Martin

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I thought if you went through the plug and play and told it , it was a DK it wouldn't enable the VM cloking off the KSU, and I thought it had to be SMDI integrated also


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