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#193986 06/19/08 04:31 PM
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Have a an IVP 8. In making a change to the done chain of 991 the whole thing became corupt.

Although it seems to answer and play fine. When I try to enter an ext during AA when 990 and 991 play it gives me "that was an invalid entry".
Or when I press * to enter VM box management, it asks me for the UID then when done entering any valid box it also says "that was an invalid entry". Even if I build a new box from scratch.

Any one seen this or have a clue what is going on?

Thanks

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#193987 06/19/08 10:32 PM
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I have had this before on a Stratagy Dk and got around the problem by re-doing plug and play, not sure if U.S IVP 8 is the same as a U.K Dk but give that a go.


Live Long and Prosper My Friends
#193988 06/20/08 01:15 AM
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Phoneuser
Can you complete your profile, please? This way we have a better idea who we are working with.

#193989 06/20/08 02:05 AM
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What version of IVP8 are you using? I know if you have a certain version of IVP8 and used the administrator that was not Uadmin, the data could become corrupted.

#193990 06/20/08 12:25 PM
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Moggey was on the money.

Somehow the base config was screwed up. I did a reupload of the Plug and Play version that matched the system type. That fixed it. The system still does some funny things when saving like making the security code invalid in the box I am working in. Persistance in reapplying I was able to integrate an ACD transfer through full AA going through Stratagy. Works great.

Thanks again Moggey!

#193991 06/20/08 11:39 PM
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Your welcome Phoneuser.


Live Long and Prosper My Friends
#193992 06/21/08 09:10 AM
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As TadiranTechTexas said, make sure you are using the right admin software. The latest Uamin 2.1 is backwords compatable, as is the new windows based VM manager.

Not to say that the admin was the problem. The database can still get corrupted on it's on. Apply the latest patch (included in the Uamin 2.1 download).

I've been nervous of plug-n-play since a few years when it totally fried a new R2. Had to send that one back.

#193993 06/22/08 01:27 AM
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You are using the wrong Stratagy admin program. I believe I was using r4admin in an older ivp8 and half of the info would not save. Toshiba's FYI site has the new admin I haven't use it yet heck I just installed network manager.

#193994 06/22/08 04:05 PM
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Thanks for the feedback. The security codes getting unrecognized when making other changes concerns me. I will look for the correct upgrade for this IVP8 and apply it.

#193995 06/22/08 04:07 PM
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I will also look into the correct Admin to interface with the unit.


Moderated by  Carlos#1, phonemeister 

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