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Joined: Jun 2008
Posts: 137
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Joined: Jun 2008
Posts: 137 |
I have a customer with a CTX160 running 3200 series phones. He wants to set it up so that his Receptionist (currently with a 3220 and 3260SS)can transfer incoming calls via her desk top computer.
Is all I need the PC Attendent Consoule or do I need to match it up with Software as well?
Also is it dependent on SW of the CTX processor SW level?
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
Instead of the attendant console, I would recommend installing a Netserver and Netphones. Netphones work in conjunction with the desktop phone and can do drag and drop transfers and so much more.
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Joined: Jun 2008
Posts: 137
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Joined: Jun 2008
Posts: 137 |
Great heasds up, got a link or some info about them or where to get them?
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
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Joined: Jan 2006
Posts: 340
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Joined: Jan 2006
Posts: 340 |
I agree with RRino... Netphone is inexpensive and has much more, feature-wise, than a traditional pc-attendant.
Shawn
Absolute Communications, Inc.
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