sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Change Directory name for vmail box on Stratagy vmail

Customer would like me to change a couple of names in the Stratagy directory (extension names) in the 411 directory. Can you do it with Admin over phone? Do you need to reset the vmail box completely and then program the dial by name directory with the keypad of your telephone while dialed into the vmail? Any info would be greatly appreciated. I can get into the vmail by using the system Administrator information

A name can not be changed over the phone. You can only input the name when the box is created.

To change it you must you admin.

Actually you can change it. I found out after telling many people that you could not. When in the admin box, select add new user, even if box exsist. You can modify the directory names without reseting the box.

On a new voicemail (the LVMU I think) it now says to Add a new user or modify an existing user.

That is correct newtecky. I've changed the spell name in stratagy before. If you change it by the phone and then go in and look at the mailbox thru admin, you will see the whole string of numbers that replaced the characters in the name field.

Sweet, Good to know.

Thank you mj_wald, newtecky,tadiranTechTexas
Information appreciated. Tried it out and worked great.
Thanks again