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#194712 09/04/08 10:22 AM
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I was looking at a lot of call forward stuf recently and it seames to me that you have to allow a secound call forward some where class of service? I know this is true for nortel opt 11 too.

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#194713 09/04/08 06:08 PM
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Multiple call group will ring both extension at same time, or you can have one delayed. You can use pilot # 280 if you remove it from the hunt group.

Creating one is easy. Create, enter an index number (just use 1 if 1st one), and a pilot number (280). On the members tab you just add up to 25 people to the listof phones that you want to ring.

Two ways to forward to voicemail; either set system cf template (usualy one, same as the extensions). Or methode 2, is to put the voicemail pilot number in the list as delay 2 ringing. I do it that way if I need more control over the timing.

Set VMID and you should be set.

#194714 09/05/08 06:34 AM
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paradra Offline OP
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Newtecky may friend you are the MAN. Worked like a charm...They are both ringing, you get to voicemail ok, everything is good again. When you leave a message though, the phone MSG doesn't lite up on neither phone. Is this because they didnt go through the VM set up process on the phone? I know I have it set up in the VM system (Stratagy ES Administration)...Either way man, thank you so much you saved my weekend smile

#194715 09/05/08 02:21 PM
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Glad it worked for you.

Lighting up the message light on multiple phones can be a bit tricky, involving PhDNs on each phone. It would be easier, if you had a common box of 280 for example, to copy all messages to another VMbox, then delete them. That way the messages won't get overlooked.

#194716 09/08/08 01:43 AM
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paradra Offline OP
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Yes, the most important thing was to get the Vmail to work. I'm not too concerned about lighting up at this point. Thank you all for helping out...

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