|
|
|
|
Joined: Apr 2005
Posts: 49
Member
|
|
Member
Joined: Apr 2005
Posts: 49 |
Hi Guys,
I have a customer with a DK280 that looses programming everytime the power goes out and causes some adverse effects. the Battery on the processor does show voltage, any other ideas on why or how this looses its programming.
Greg
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2006
Posts: 810
Member
|
|
Member
Joined: Dec 2006
Posts: 810 |
Either the battery strap is set to "off" or the battery is dead. There really isn't any other way.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
|
|
|
|
|
Joined: Jul 2006
Posts: 728
Member
|
|
Member
Joined: Jul 2006
Posts: 728 |
|
|
|
|
|
Joined: Apr 2005
Posts: 49
Member
|
|
Member
Joined: Apr 2005
Posts: 49 |
I dont think I have ever changed a battery does anyone happent to know the make and model of the battery and what the replacement entails? Obvoiusly I will reprogram the phone system again. Also where is the battery strap setting?
Thanks
Greg
|
|
|
|
|
Joined: Sep 2006
Posts: 79
Member
|
|
Member
Joined: Sep 2006
Posts: 79 |
Battery and strap are on the processor board, which is the 1st board on the left. I have never seen one of these batteries go. Make sure your strap is on.
Battery is a 3 volt lithium. CR2032 should do.
"The difficult we do immediately. The impossible takes a little longer"
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
If the battery is good and the strap is in the on position , either time to upgrade or get a battery backup
|
|
|
|
|
Joined: Apr 2005
Posts: 49
Member
|
|
Member
Joined: Apr 2005
Posts: 49 |
The strap was off I dont know how that never came up before.
Thanks for everyone's help.
Greg
|
|
|
|
Forums84
Topics94,518
Posts639,984
Members49,850
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (justbill, BobRobert),
129
guests, and
44
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
