atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems ACD LOG IN ON A ONE TOUCH KEY

Hi guys does anyone know how to get log in information onto a one touch key so that customers can press INT,ACDLOGIN followed by a one touch key to represent each ID/Password/Group. I can get it to get to group ID but it stops i know you can put pauses on a one touch key but cant remember or find in manual

Hi Brownowl, not sure if this is possible but try putting eg p1 or p2 in the dial string Toshiba used p for pauses in old dk lcr programming so its probably worth a shot.

I found this on another forum and tried it and it does work. Use the * key for pauses on a One Touch button. For instance, a *4 would be a 4 second pause. In the event that you need the * to be one of the digits dialed, use a **. In my experiment I wanted to dial our vm backdoor number, pause for 4 seconds and then hit the * to get the prompt to "enter your mailbox number". Under the one touch, I programmed 9xxx-xxx-xxxx*4**. That worked just as planned. The display read like this, xxx-xxx-xxxxP*.

Hi Guys,

I have now managed to get my phone logging in/out on a one touch key. I had to use stop command though which is *HOLD this means key had to be pressed twice but worked a treat.

SPKFK02*HLD199##*#SPK(Log in using Login on key2)
FK02*HLDSK01DWN (log out using Key 2 on phone)