sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Where do I set which phone rings when number is dialed? ring

Where in emanager do I set which phone rings when the number is dialed? We are using extensions so right now we have a multiple call group to ring 2 phones when our number is dialed.

But I dont know where in emanager I can see this number.

Basically, I want to stop those 2 phones from ringing and only have our secretarys phone ring. I know how to take out the multiple call group thing, but how do I then tell emanager, "when 123-4567 is dailed, I want you to ring extension 16"?

Under MCG-> Member, remove the phones you don't want to ring and then add the one you want to ring.

Yes, but how does emanager know what number to associate that MCG with?

Screenshot:

I think what you are looking for is in the Trunk section. That pilot number 512 has been assigned to be the destination of one of your trunks/DID's.

ILG, OLG, or Assignments? I've clicked through all of them but dont see the number 512 in any of the entry boxes.

If you have analog trunks, then under Trunk, Assignments, select one of the lines and look on the DIT tab.

If you have DIDs, then look at the DID/DNIS table view and look for the the dialed digits, usually the last 4 numbers of the phone number.

Trunk-> Assignments-> DIT

nappyjim, as was suggested in another thread...
You should really stop and contact your local Toshiba dealer! You need to learn the basics of programming first, before you make a critical error.

An hour's worth of training to learn how to use eManager and make adds, moves and changes correctly could go a long way. Also, creating a rapport with your local dealer incase of emergencies is always a good idea.
:thumb:


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~edit~
sorry newtecky, didn't mean to over-post you.