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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
HELP! I downloaded the Automatic Updates lst night and installed them. Now when I start eManager I get this screen...
Server Error in '/eManager' Application.
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Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Failed to decrypt using provider 'RsaProtectedConfigurationProvider'. Error message from the provider: The RSA key container could not be opened.
Source Error:
Line 39: </GroupSection>
Line 40: <connectionStrings configProtectionProvider="RsaProtectedConfigurationProvider">
Line 41: <EncryptedData Type="https://www.w3.org/2001/04/xmlenc#Element"
Line 42: xmlns="https://www.w3.org/2001/04/xmlenc#">
Line 43: <EncryptionMethod Algorithm="https://www.w3.org/2001/04/xmlenc#tripledes-cbc" />
Source File: C:\eManager\web.config Line: 41
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Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
I think I'd like to uninstall the update for .NET Framework
I need it for an install on 4/1/09!!
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Joined: Mar 2006
Posts: 104
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Member
Joined: Mar 2006
Posts: 104 |
It depends what ver.# you had to start with. At some point they changed SQL servers. I think its likely you will have to reinstall emanager.
Good Luck!
One should not increase, beyond what is necessary, the number of entities required to explain anything.
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Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
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Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033 |
Were you using Network eManager or eManager? XP Pro or Vista Ultimate? The last time I got a similar error on XP Pro, it was the original install of NeM and Toshiba tech support had to remote into my laptop and remove old files that the "smart checker" didn't un-install. Maybe try an un-install and reinstall of NeM5.20B03a - then tech support  I heard of a way to roll-back/remove the entire update on those pesky Windoze boxes - Windows Update Remover , but never used it myself
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Thanks guys.
Using Network eManager, latest version. I'll try a re-install when I get in the office. If that doesn't work, I'll have to use Steve's PC for the install.
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Joined: Jun 2007
Posts: 627
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Member
Joined: Jun 2007
Posts: 627 |
E-Manager failed on my laptop a few weeks ago, found that it no longer takes localhost. needed to replace localhost with 127.0.0.1 Works good now. Same issue you are having???
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Joined: Feb 2007
Posts: 1,314
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Joined: Feb 2007
Posts: 1,314 |
Why do they have to make eManager such a PIA? I cross my fingers every time I do an update. Hope you have a back-up of your DB.
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Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
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Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033 |
Originally posted by RRino:
Why do they have to make eManager such a PIA? Quoted for truth!!!
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
UnInstall and re-install. All is well. My database was preserved.
Thanks for all of your input.
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Joined: Dec 2007
Posts: 2,033
Moderator-Toshiba
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Moderator-Toshiba
Joined: Dec 2007
Posts: 2,033 |
Glad to hear it went well! Hope the on-site install did too!
- Tony Ohio Data LLC Phone systems, data networks, firewalls and servers in Central Ohio. Some people aren't used to an environment where excellence is expected.
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Started it yesterday, going back tomorrow to finish. The cabling guys (CG's) have not even started cutting down the cables! We are way ahead of them.
They went and scheduled the PRI cut for 4 PM on a Friday !! Not happy.........
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