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Joined: Feb 2009
Posts: 29
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Joined: Feb 2009
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So, like any simple single line phone system you buy today, it maintains a history of calls.
Does my Toshiba, CTX-100 do it also? I see in the manuals a discussion about Call History, but I am hearing that this is a history of missed calls, or calls that did not go to VM.
Something is wrong here.
We have an IVP8 with SMDI.
Thanks!
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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If your system is equipt with the caller ID cards , then yes there is call history , there is a little programing that needs to be done for it to work.
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Joined: Feb 2009
Posts: 29
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Well, we do call incoming Caller ID info on our display.
We have a CIX-100
-ASTU3A
*ASTU
*BSIS
-BWDKU {16 station digital}
-BPTU {T1-PRI}
-LIPU
-IVP8
So because we do see Caller ID on our displays, is this a clue that we can store Caller ID info.
If so, then how do we do it?
My Installer, thinks it is only 'missed' calls'
How do you program it? I can pass the reply on to him.
Thanks!
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Program a CLID button on each phone , enable call history for each station (how many numbers it will store).
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Joined: Feb 2009
Posts: 29
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>>enable call history for each station (how many numbers it will store).
Where is this done?
Is it Prg 577?
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Joined: Jan 2006
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204 FB17 call history memory
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Joined: Feb 2007
Posts: 1,314
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Actually I believe it is only for answered calls on that particular station. Is that right? Can somebody confirm that? Maybe Ill give it a test.
OK I just tested it on my phone, called once and didnt answer, called again from a different number and answered. Looked at my call history and both calls showed up so discard what I said above.
PracticePRO, you need to program a CLID button on your phone and then go to the DKT tab and enable Call History (FB 17) with the number of calls you want stored, what Steve said.
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Joined: Oct 2004
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The CTX/CIX Series greatly improved the caller ID history, as the DK system was able to recall only UNANSWERED calls. Even if a call was redirected to voicemail that was considered an unanswered call and would not be stored. Thankfully Toshiba fixed this feature.
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Joined: Jul 2006
Posts: 728
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I beleive transfered calls to an extension did not show up in the call history unless Toshiba has redone that in later versions.
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Joined: May 2009
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Are the DK systems still limited to unanswered calls or did Toshiba release a firmware upgrade that will allow answered calls as well?
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