|
|
|
|
Joined: Feb 2009
Posts: 29
Member
|
|
Member
Joined: Feb 2009
Posts: 29 |
CIX-100
-ASTU3A
*ASTU
*BSIS
-BWDKU {16 station digital}
-BPTU {T1-PRI}
-LIPU
-IVP8 4-Port {Using SMDI}
So, incoming calls go to AA (500).
AA has a Press "1" for Sales, and this is another message "Thank you for calling Sales Dept."
We have an 800 DID, so we send those calls directly to that message. (for us it is 641).
If I call Sales, it works, then I hang up and quickly call back... Our Main AA (500) answers.
Any ideas?
All you guys are AWESOME!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
So are you saying you want the 800 # , to ring straight to (641) ? Is 641 the mailbox for Sales ? You said if you call sales , it works , how are you calling sales ?
|
|
|
|
|
Joined: Jun 2007
Posts: 627
Member
|
|
Member
Joined: Jun 2007
Posts: 627 |
Do you have the 800(DID) ringing a Pilot DN?
That would be the best way to do this
If not how are you routing the call to box 641?
|
|
|
|
|
Joined: Jun 2005
Posts: 2,723 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,723 Likes: 7 |
I prefer to have a DID ring the voicemail pilot directly with a VMID code.
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
|
|
|
|
Forums84
Topics94,522
Posts639,996
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (John807),
292
guests, and
41
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
