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Joined: Feb 2009
Posts: 29
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Posts: 29 |
Toshiba-CIX
IVP8
Isn't there a way to do a SCF to avoid this from happening?
We want Busy/No Answer to go to VM, and we have set up a SCF for this, and the Station has been assigned that SCF Template.
Even so, We are getting this message
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Joined: Feb 2007
Posts: 1,314
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Sorry, wrong manual.
In Stratagy System Configuration, set cancel_busy_hold to true.
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Joined: Feb 2009
Posts: 29
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I did that  And it still does it. Any ideas???
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Joined: Feb 2009
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Did you reboot the IVP8 after the change?
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Joined: Jan 2006
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I just tested on my in house test CIX 100 , w/ IVP8 and that should take care of it, like phomemeister said , after sending the change it will ask if you want to restart
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Joined: Feb 2009
Posts: 29
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Yes guys, I did restart.
I let it reboot, And I did a cold power down on the CIX.
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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Put an H after the extension number in the extension field of the mailbox and see if that helps.
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Joined: Jun 2007
Posts: 627
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What RRino said should have worked, however since it did not.
You can go into the integration fields in the IVP8.
Change the bbbb's to rrrr's. Old trick.
SO Bxxxxxxxbbbb0000000000
becomes Bxxxxxxxrrrr0000000000
ONLY do the bbbb's not the eeee's
And right down your changes so you can put it back
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Joined: Dec 2006
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Originally posted by phonemeister:
Put an H after the extension number in the extension field of the mailbox and see if that helps. That should do it.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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