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#197557 05/15/09 07:01 AM
Joined: Mar 2009
Posts: 66
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Hi I have just replaced a customers Acd server with a new one following an upgrade to hmp, the new server doesnt have a parallel port on it, I have fitted a pci parallel board but it doesnt see the dongle when you try to read the key, I know I could swap it for a usb dongle but we were trying to keep the costs down and didnt want the long wait for the usb dongle, the card is working properly in device manager and i can use it to print, any ideas ??
Thanks in advance

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#197558 05/15/09 07:46 AM
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To add to this I also have a sension parallel dongle and this works off of the parallel pci card. The s/w versions are.
Acd 2.1.28
Call Router 4.1.10
Dial plan 3.0.14
Lvl2oai 3.3.15
Mis 2.1.4
Netserver 4.3.46
Tki 2.1.10
Va 4.0.84

#197559 05/15/09 12:17 PM
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Is this the new MAS 2U or micromas?

#197560 05/16/09 07:20 AM
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No this is a straightforward pc running Oaisys acd netserver and Sension Insight Mis , Mas 2U AND micromas are not available In the Uk.


Moderated by  Carlos#1, phonemeister 

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