web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#197939 06/25/09 04:36 AM
Joined: Sep 2008
Posts: 4
acl
Offline
Member
Member
Offline
Joined: Sep 2008
Posts: 4
Hello All!
Disclainer!! smile Not a phone tech here but I do handle small tasks with the phone system for my company. Ok.. Here it is:

I have a CTX100 with a PRI card and MIPU card installed and working. One remote office using IPT5000 series phones connected back to the corp. office through a site to site VPN with DID's attached to the extensions. Problem: If a 911 call is placed, emergency services will come to the home office! This has not happened yet thank God. I have talked with our local phone company and they tell me they will not support cama trunks. What can we do with the phone system to have emergency services to go to the correct location?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#197940 06/25/09 11:12 AM
Joined: Mar 2009
Posts: 66
Member
Member
Offline
Joined: Mar 2009
Posts: 66
you could put a IPT2010F-SDC on the remote site, this supports a CO line in the base of the handset so in case of emergency you could just use that line or if you have a seperate fax you could use that line but if you dont then for the sake of the extra expense you might as well just have a seperate CO installed

#197941 06/25/09 11:47 AM
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Former Moderator-Toshiba, Request an Installer
*****
Offline
Joined: Sep 2004
Posts: 2,017
Or call from a local cell phone


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#197942 06/26/09 02:17 PM
Joined: Nov 2007
Posts: 77
Member
Member
Offline
Joined: Nov 2007
Posts: 77
Also, in our case, our carrier offers a service known as PS ALI which can provide your PSAP with specific location information. In our case, we have a central building, and 3 outlying buildings all on the same system. When a 911 call is placed from any of those buildings, we sent a specific Caller ID (usually the direct dial # of the phone) which triggers a lookup on the carrier side and they send on address, location in building, etc. based on the outgoing CID.

I've only used this in an area served by one PSAP, so I don't know how/if it would work on a larger scale, but it may be what you need.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
SV9100 store hours mailbox
by muddybl - 04/03/25 02:10 PM
Samsung Os 7400 Pri Caller Id No Info
by John807 - 04/02/25 06:19 PM
Forum Statistics
Forums84
Topics94,512
Posts639,934
Members49,844
Most Online5,661
May 23rd, 2018
Newest Members
yeloshak, ty3995, Sippy, sersmith, Taddeo
49,844 Registered Users
Top Posters(30 Days)
Toner 8
Taddeo 5
dexman 3
C5Z 2
Who's Online Now
1 members (justbill), 126 guests, and 34 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0