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Joined: Oct 2005
Posts: 7
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Joined: Oct 2005
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Sorry. I thought you were trying to connect directly to the system from the laptop. If you connect that way you would need to use a cross-over cable.
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Joined: Jul 2006
Posts: 728
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Posts: 728 |
If you are connecting straight to the phone system, you will need the cross-over cable, but you will also need to put a static IP address in your laptop of the same subnet as your phone system.
Then enter the credentials and you should be able to get in if they are correct.
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Joined: Jun 2009
Posts: 17
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Posts: 17 |
Argh...this cant be this difficult. I have a cross over cable, the correct IP address the default community name as stated by our service provider and still I cannot access the phone system....what am I doing wrong?
JCA
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Joined: Oct 2007
Posts: 289
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Joined: Oct 2007
Posts: 289 |
The "default community name" is the factory-set one from Toshiba, also mentioned in the documentation. Make sure that you type it in EXACTLY as shown, with proper case, etc.
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Joined: Jun 2009
Posts: 17
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Tadiran....THANK YOU! that did it and man!!!
Again thanks to all of you, I was able to connect and move with in the phone system..
JCA
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Joined: Jul 2006
Posts: 728
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You are most welcome and Welcome to the Board. There is a lot of knowledge on this forum so ask away!
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Joined: Apr 2012
Posts: 2
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Hey All! I'm very new to working with phone systems and I just started at a company that purchased an existing phone system(Toshiba strata ctx100) without any documentation or software. When I try and follow the directions in this post I get into the 916 menu on our DKT3220-SD's and the only buttons that give me any function are 3 line lights to enter an IP. I can't find any other information, i.e. the switch IP(IPU, correct?). I've been work in IT for quite a long time and this issue is getting under my skin a bit. If anyone has any more advice, I'd be eternally grateful!
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Joined: May 2002
Posts: 17,746 Likes: 37
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Joined: May 2002
Posts: 17,746 Likes: 37 |
Please start a new topic for your problem. If this thread is relevant to your problem you can link it. This helps keep things clean and helps others when they use the search feature. I'll be locking this topic. Thanks and welcome to the board.
Retired phone dude
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