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Joined: Aug 2008
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I have a DK 424 system and have a toll free number set up to ring to a DID currently. If he does not answer, it then rolls over to a cover ext.
I would that cover extension to be changed to another. How would I go about this? Prog 71?
BTW - I am a computer guy, not a phone guy - Help please!
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Call Forward B/NA or just NA.
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Joined: Aug 2008
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Joined: Aug 2008
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unfortunately, that wont work, it only forwards his primary DID line.
Current setup:
Main line - ext 208 (DID line)
Secondary - ext 220 (1-888 number) - rolls over to x189 after 12 sec, we want this to go to ext 155 instead
I noticed if I press SCROLL on the Soft buttons, it will show the other line (220)
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Joined: Aug 2005
Posts: 106
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It's probably ringing to a phantom DN, I'm guessing 220. Try pressing the button that it rings on and then doing the call forward code.
Toshiba Sales & Installation Tech
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Joined: Aug 2008
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I did try that as well, no dice...
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Joined: Dec 2006
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What does the LCD display show? It should say CFNA 220 - 189 or something similar.
Then you would press the PhDN 220 and dial #603 155 - "speed dial" key - 20(or how many seconds before delay) followed by the "#" key. You receive a confirmation tone.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Aug 2008
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It actually shows: "CF-BN:220-400" Where 400 is our vmail. I tried calling the number (1-888 ********) and i noticed x189 rings with x208 at the same time after 12 or so seconds....
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Joined: Dec 2006
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You must have an appearance of phdn 220 on the phones and they are programmed to delay ring on the phdn in prog. *72. What you will need to do is add the phdn 220 to ext. 155 in prog. *39 and set it to delay ring that phdn in prog. *72. Then just go and remove phdn 220 from ext. 189.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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