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#198555 08/13/09 04:38 AM
Joined: Aug 2009
Posts: 2
zdale59 Offline OP
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Joined: Aug 2009
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I have Windows XP and I had Network eManager V5.20B05 working before I left yesterday....I came in this morning and I get a Connection failed! Toshiba:WBEM_E_ACCESS_DENIED....All that happen between now and yesterday was my computer restarting....Can anyone help....I've tried this on several computers already....I've uninstalled and reinstalled and it will work for a day...but the following day seems like i always get the WBEM_E_ACCESS_DENIED problem....Can anyone help? Thanks

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#198556 08/13/09 11:19 AM
Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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I heard recently that Microsoft Automatic Updates has created an issue with Network eManager. You might try to uninstall the update and try again. Just a thought. It has not affected mine yet.


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#198557 08/15/09 10:11 AM
Joined: Oct 2005
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Dan, I had that same situation yesterday. I got so frustrated, I called in to tech support, only to hang up after being on hold for 15 minutes. I went back to the shop, and deleted all the instances of NeM (there were three....), and the SQL server, and C++. Then I downloaded a new NeM from FYI. Before, I could not get past the login screen. Now, I can get past that to the connect to equipment screen. Hopefully, on Monday, I can connect to an actual system!! smile Sure did take a long time, tho. I did notice, while I was in the "add/remove" program section of Windows, that there were quite a few recent updates to the .NET Framework. So I think that's where the problem might lie. My NeM quit working directly after the updates were downloaded.


Phil

SCCE, TTA, CTP

Moderated by  Carlos#1, phonemeister 

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