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Joined: Aug 2009
Posts: 75
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Is there a way I can do a bulk or mass edit of all mailbox extensions? I'd like to add an H on the end so that people calling in and entering an extension get an immediate transfer.
I have an auto-attendant that allows people to enter an extension. I have no idea how to have it use tokens, like %EH or something like that, since there doesn't seem to be a menu option for anything but DTMF codes 0-9.
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Joined: Jun 2003
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Moderator-Toshiba
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Moderator-Toshiba
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So what model voicemail are you working on?
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Joined: Dec 2006
Posts: 810
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That is added in system dial codes under "what to dial after dialing the extension number" You you put "12H-" as the string.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Aug 2009
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I'm not sure what model. I just know that it's a Stratagy ES MAS if that helps.
I found the "What to Dial" code. I know "H-" is essentially the code I want, but why do you have "12" in front of it?
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Joined: Dec 2006
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12 overrides busy and handsfree. You don't really need it but I always put it in out of habit.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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Joined: Mar 2009
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Integration Dial Codes;
What to Dial after dialing the UserID Extension H One parameter, One entry
TCTE/CTP Certified MCP Certified
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