Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2005
Posts: 84
allanl Offline OP
Member
OP Offline
Member
Joined: Nov 2005
Posts: 84
Hello all; I've got an 8 port Stratagy VM system that I would like to backup since the hard drive has sounded like it's going to fail for five years... What's the best way? The backup utility told be it was going to be 360+ minutes - I can't take the VM down for that long! Can I pull the drive off the board and back it up?

Another question - what's the approximate (Canadian) cost to update our CTX to the latest software?

Thanks!
Allan

Atcom VoIP Demo
VoIP Demo
Joined: Sep 2004
Posts: 2,017
Moderator-Toshiba, Request an Installer
*****
Offline
Moderator-Toshiba, Request an Installer
*****
Joined: Sep 2004
Posts: 2,017
If your Voice Mail card has a hard drive on it, its either a Stratagy DK card or an IES32. I can't believe anyone would put a DK card in a CIX, but if that's the case, I would use VM Manager and backup just the database and the greetings.

If its an IES32, there is a backup and restore utility available that backs up the system onto a network drive.

I guess we first need to know what VM you have.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Nov 2005
Posts: 84
allanl Offline OP
Member
OP Offline
Member
Joined: Nov 2005
Posts: 84
It's a Stratagy DK. We had a DK424 that got cooked by lightning but the Stratagy card survived and was put in the CTX.

Joined: Mar 2009
Posts: 66
Member
Offline
Member
Joined: Mar 2009
Posts: 66
If you really need to do a full backup then get all the users to clear their boxes out of old and new messages then try again, we normally plan this with the customer as the vm will be down for the period or why not just do a database only backup , this will take about 10-15 minutes ( microsoft minutes though ) , with this backup you will at least be able to workout what they had before.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,879
Posts637,001
Members49,673
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
briguy, Eddie Mac, Georg Andreev, kate85034, rodapech, Stormin Protection
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 10
teleco 6
jsaad 5
dexman 5
Shahza 4
tim10 4
Who's Online Now
0 members (), 80 guests, and 25 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5