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Joined: May 2005
Posts: 25
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Joined: May 2005
Posts: 25 |
A long time ago we had a computer (that is no longer in use) and we had software that would capture calls in real time and log them.
with the special software on the computer we could run reports and such.
I was wondering if i could send this "real time data" to a IP/PORT instead of the serial port (or however it was connected , and to be honest i dont remember how it was)
under SYSTEM -> IO DEVICES i have a few options:
SDMR
CTI 1-8
SMDI 1 - 0
BLF
DSS
and i can assign one of these to LAN
and from the LAN tab forward the information to a IP/PORT ont he network.
am i on the right track?
what logical device do i use?
what is the SERVER/CLIENT option for on the TCP tab?
Thanks guys
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
In P803 set 100SMDR to LAN & device port 1
Then in P801 set the FB05 to the client IP address as the PC which is capturing the smdr records & FB06 is the TCP port number the software is using.
This will only work with R4.1 software onwards.
GCTU2, ACTU3, BCTU2, LCTU1 or LCTU2, HCTU1 will support LAN SMDR.
Regards
Carl
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Joined: May 2005
Posts: 25
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Member
Joined: May 2005
Posts: 25 |
I am having problems getting this working, how can i verify i have (or need) a license for it?
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Joined: May 2005
Posts: 25
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Member
Joined: May 2005
Posts: 25 |
Also , is the IP of the system for SMDR (for testing reasons) the same as the IP for emanager?
i am trying to test with hyperterminal per a toshiba document i have and am having problems connecting..
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
What software level is the CIX?
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Joined: Jun 2007
Posts: 627
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Joined: Jun 2007
Posts: 627 |
Need to check system software level, Yes the IP address would be the same, just monitor the port that you put in when you setup the SMDR Lan settings. Also I was never able to get Hyper Term to capture the data, Download puTTY, that works great. If your software is below release 4 than you would need a converter. https://www.neteon.net/Product/340-3-13-365/GW212#dnload
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Joined: May 2005
Posts: 25
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Joined: May 2005
Posts: 25 |
K yeah looks like i am below rel 4, is the upgrade a software upgrade ? or hardware?
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Joined: Dec 2006
Posts: 810
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Joined: Dec 2006
Posts: 810 |
If you're processor isn't at R4 then it most likely can't be upgraded. It would be a processor replacement for SMDRoIP.
Pat Austin Teleco Inc. Product Manager/Sales Engineer Adtran ATSP TCTE/CTP Certified Teleco Homepage
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