Business Phone Systems

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#200876 04/20/10 08:17 AM
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I have a user using a DKT2010-SD phone. When she is on a line, and another ext is ringing, both her and the party on the line is hearing ringing from the other line. I remember that this is a feature that can be shut off. Just don't remember how.

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Pressing redial and the volume down buttons at the same time will turn it off. Redial and volume up at the same time will turn it back on.

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Do I have to be on a call to do this? or Idle?

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BTW this phone is on a CIX1200 system

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I usually have the person just unplug the set and plug it back in.

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I agree with mj_wald this is an anomaly and should be doing this, just unplug the phone from the wall and plug back in and test it should be OK again.


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Carl
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Trust the BobRobert!It works!!!

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Quote
Trust the BobRobert!It works!!!
It would have worked if he had the older DK system, but he posted later that he has a CIX 1200.
mj_wald and Carlos#1 have the better answer.

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Thanks Everyone


Moderated by  Carlos#1, phonemeister 

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