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Joined: Jul 2010
Posts: 1
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Joined: Jul 2010
Posts: 1 |
I have a customer that is randomly getting dropped calls on her extension (16). I went out and could not duplicate the problem. Also just got a call back from them saying that on extension 24 they cannot call internally.
I don't work on Toshiba too much, but i know the basic programming. Any idea what might cause these issues?
Also, is there a way to copy programming from another extension on this system? All digital sets. Thanks!
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Joined: Apr 2010
Posts: 39
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Joined: Apr 2010
Posts: 39 |
It may be the hookswitch on that phone!I have had to replace hundreds!If you hit speaker and lift the handset and it stays on speaker you have a bad hookswitch but they are easy to replace!
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Joined: Oct 2005
Posts: 612 Likes: 1
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Joined: Oct 2005
Posts: 612 Likes: 1 |
Originally posted by Jason pell:
It may be the hookswitch on that phone!I have had to replace hundreds!If you hit speaker and lift the handset and it stays on speaker you have a bad hookswitch but they are easy to replace! Jason pell is correct, a bad hookswitch is most likely the culprit - Page Industries can supply you with replacements. As far as copying station info, not unless you have a copy of DKIadmin and a serial port (TSIU) in the base cabinet or an options pcb in the expansion cabinet.
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
Posts: 3,869 |
Does extension 24 have an intercom button in Program 39?
No intercom button, no calling other extensions.
May be something else, that is the first place to look.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Apr 2010
Posts: 39
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Joined: Apr 2010
Posts: 39 |
How did you make out?The Bunnie is right the first button should be programmed as a ##XXX(XXX being the port number of the DN.I think!I was just wondering the outcome!
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