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Joined: Apr 2009
Posts: 7
Member
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Member
Joined: Apr 2009
Posts: 7 |
Wasnt sure how to Subject this one, but here is the situation.
We have 3 locations each with a CIX670 and setup on Stratanet. We can dial directly to each node and I have LCR setup to route our NodeB's Toll free numbers across Stratanet, out NodeA's dedicated T1. The problem we have now, is when we make a call to any number that has a Dial by directory, or any type of "Push 1 for Company Dir" ... When pushing 1, the Call does not recognize that I dialed the 1.
Make sense? Here is another way of saying it, and using an Example. I dial 800.582.4263, and push 1. Calling Directly from NodeA this works fine, but calling from NodeB with LCR over Stratanet, out NodeA, the call works, but does not recognize when I push any number. Any Idea's? This worked a few weeks ago before we made changes to our Stratanet setup. But I cant find which setting is blocking this. Ive Adjusted all Jitter buffer settings/tables, Changed Codecs and nothing seems to help. This happens to any calls that cross stratanet. But not to calls that do not cross. Any help would be appreciated. Thanks -Boston Bryce
3 CIX 670's networked with StrataNet and 2 CTX100's for testing, IES32 and IVP8's in use.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Check prog 672 FB06 and FB07.
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Joined: Apr 2009
Posts: 7
Member
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Member
Joined: Apr 2009
Posts: 7 |
Bingo... Even though the Hover-Menu says to disable DTMF Translation if using g711, I enabled it to test, and sure enough that allowed it to pass digits. Thanks for the help Phonemeister, Very Much Appreciate it. -Boston
3 CIX 670's networked with StrataNet and 2 CTX100's for testing, IES32 and IVP8's in use.
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