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#202788 11/11/10 10:33 AM
Joined: Dec 2009
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I setup a phanton DN as (5502). And, I setup my extension number as the Owner PDN. The Display DN and VM ID Code are set 501. Whenever two additional extensions and mine are busy the system switches the call to extension 501 so a voice message can be recorded. Also, I setup one of the DSS key in all three of our DKT3210 phones as MW for 5502 (DATA:5502). Whenever a voice message is left in extension 501, only the extension setup as Owner PDN, blinks its LED indicating a voice message, the other two extensions' line LED don't blink.

Any ideas why I can't distribute or indicate on all three extension the existence of a voice message?

Thank you

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#202789 11/11/10 11:33 AM
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Moderator-Toshiba
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You need to setup a separate PhDN and MW for each of the PDNs and have Stratagy light up each PhDN in the Notification section.

#202790 11/12/10 05:13 AM
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Thanks for the quick response Phonemeister.

Is it possible to use Multiple DN to associate one PhDN to three PDNs?

#202791 11/12/10 07:59 AM
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I wouldn't use Multiple DN for this particular situation unless you want the PhDN to hunt from the PDN.

#202792 11/12/10 01:38 PM
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Thanks Phonemeister, your first post did the trick.


Moderated by  Carlos#1, phonemeister 

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