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Joined: Mar 2005
Posts: 37
Member
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Member
Joined: Mar 2005
Posts: 37 |
How would I setup the hours for the DAY/NIGHT MODE CALENDAR using eManager 5.2?
Currently, 106 Day/Night Day of Week Mapping shows Mon-Fri as 'Work Day'. How do I know what times are defaulted for 'Work Day'?
Any help will be highly appreciated. Thank you.
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
Below the P106 you will see P113 this is the time for Day 1, Day 2 and Night associated with Work Day, Non Work Day and Holiday.
99:99 means it is disabled
so for example if you want Mon - Fri 8am to 5pm open and closed times set the following: P113 FB01 Day1 work day 08:00 P113 FB03 Night work day 17:00
Regards Carl
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Joined: Mar 2005
Posts: 37
Member
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Member
Joined: Mar 2005
Posts: 37 |
Did exactly what you mentioned but now all calls goes directly to VM. It is 2pm in U.S. Thanks.
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
where have you got the lines set to ring? what type of lines are you using?
Regards Carl
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Joined: Mar 2005
Posts: 37
Member
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Member
Joined: Mar 2005
Posts: 37 |
I am not a telephony expert but will try. It is a line within a hunt group. The way it is setup orginally was to let the line ring on all the extensions. After the 4th ring, auto-attendant will pick up the call and reroute to either an extension or give the user an option to leave a message in the general mailbox.
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
In the MCG Group set the extensions to ring immediate and voicemail pilot to ding delay1. On the GROUP tab, set delay1 timer for 16 seconds (a ring cycle is about 4 seconds)
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