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Joined: Sep 2010
Posts: 87
Member
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Member
Joined: Sep 2010
Posts: 87 |
I had a user flail at her VM password this morning and locked themselves out.
I'm assuming it's 15-20 minutes before she can go back in with a freshly reset password?
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
if you reset the password from the admin mailbox, she should be able to log in with the new (default) right way.
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Joined: Sep 2010
Posts: 87
Member
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Member
Joined: Sep 2010
Posts: 87 |
Ahhh I really need to learn the phone side of admin'ing the system.. I used the Stratagy Admin.  Thanks for the speedy reply!
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
It doesn't matter. As soon as you apply a new security code it is effective immediately.
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