web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2010
Posts: 3
Member
Member
Offline
Joined: Oct 2010
Posts: 3
Our Toshiba Strata DK 424 system was upgraded several months ago so we could use Direct Inward Dial (DID). We also got Strata CIX Network eManager at that time.

One of my extension numbers was not programmed correctly at that time. I finally located how to add DID to extension 237. I cannot determine how to add 237 to our DSS Console. I found the DKT Key Assignment for our DSS Console and extension 237 reads as One Touch. I want to change the key so it reads DS237. How can I change the One Touch to a DS so it will work like the other DSS Consule keys?

Thanks!


Selma
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Feb 2007
Posts: 1,314
Member
Member
Joined: Feb 2007
Posts: 1,314
Highlight the key and select the "Directory No", then choose DSS key. It should not be a One Touch key.

Joined: Oct 2010
Posts: 3
Member
Member
Offline
Joined: Oct 2010
Posts: 3
Thank you. I finally found a video about station buttons that I used to figure out the key assignment. According to the video, I needed to blank and submit the key first before selecting the DSS key.
Thanks for your help!


Selma
Joined: Oct 2010
Posts: 3
Member
Member
Offline
Joined: Oct 2010
Posts: 3
Can I download a manual for the Network eManager software? It would really help when it comes to questions like the one I just asked.


Selma
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Former Moderator-Toshiba, Request an Installer
*****
Offline
Joined: Sep 2004
Posts: 2,017
Try the manuals link at the top of this page.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
tempo lan toner 2
by davetel - 07/14/25 01:37 AM
Admin Program for XTS Systems
by EV607797 - 07/11/25 10:22 AM
Compatibility with Verizon FIOS phone lines
by ringtone - 07/10/25 03:23 PM
Forum Statistics
Forums84
Topics94,565
Posts640,180
Members49,869
Most Online5,661
May 23rd, 2018
Newest Members
LuigiE, FranzBos, Chuck Lowe, Ma Bell Brat, Shadowchan454
49,869 Registered Users
Top Posters(30 Days)
Toner 13
R4+Z 4
Who's Online Now
0 members (), 15 guests, and 52 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0