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Joined: Nov 2010
Posts: 36
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Joined: Nov 2010
Posts: 36 |
I have a client with a dk40i and they want to be able to transfer calls to a sales person on their cell phone. Is there any way to do this so that after the call is transfered it is not still useing a line in the office?
thanks
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Joined: Mar 2006
Posts: 642
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Joined: Mar 2006
Posts: 642 |
Via voice mail or physically doing it? A flash key with transfer on the line is the physical way.
"90% of the politicians make the other 10% look bad" Henry Kissinger
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Joined: Jun 2005
Posts: 2,727 Likes: 7
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Joined: Jun 2005
Posts: 2,727 Likes: 7 |
There has to be a service on the phone line to allow you to use a hook flash to transfer a caller and disconnect.
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Joined: Apr 2011
Posts: 43
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Joined: Apr 2011
Posts: 43 |
the best way is to use centrex lines, otherwise you will be using 2 CO lines per transfer. with the centrex lines the call ends up connected through the providers switch and frees up the CO in the client switch.
Bert
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