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Joined: Jul 2011
Posts: 56
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Posts: 56 |
When I call into voicemail from outside CO and voicemail picks up, I enter my Ext. number and then hang up while i hear MOH, here's what happens: My Ext rings indefinetly and voicemail records 180secs of ringing phone (180 max msg time)
How do I have the call terminated on C.O. hang up?
Onward and Upward! 
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Joined: Jun 2005
Posts: 2,728 Likes: 7
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Try setting the extesnsion to blind transfer by putting an H after the extension number in the voiemail box.
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Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
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Also check to see that your carrier is sending disconnect. The CIX should have dropped the call as soon as you hung up.
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Joined: Jul 2011
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Originally posted by newtecky:
Try setting the extesnsion to blind transfer by putting an H after the extension number in the voiemail box. Is this 'H' to be added in the voicemail programming voicemail box number or the toshiba cix programming of voicemail box =) Thanks for the help
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Joined: Sep 2004
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Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
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'H' goes in the extension field in VM Manager.
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Joined: Jun 2011
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Its common in the UK for the network to "forget" to send the D signal to disconnect a call on an analogue trunk.
Prog 308 fb 1 release timer can make a difference you have two choices 95ms or 450 ms change it and retest mate.
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Joined: Jul 2011
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That did the trick And added the caller id info onto the ringing phone as well - Double Score! Thanks for the support!
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