web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jul 2011
Posts: 56
Member
Member
Offline
Joined: Jul 2011
Posts: 56
When I call into voicemail from outside CO and voicemail picks up, I enter my Ext. number and then hang up while i hear MOH, here's what happens: My Ext rings indefinetly and voicemail records 180secs of ringing phone (180 max msg time)

How do I have the call terminated on C.O. hang up?


Onward and Upward! smile
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2005
Posts: 2,727
Likes: 7
Member
Member
Joined: Jun 2005
Posts: 2,727
Likes: 7
Try setting the extesnsion to blind transfer by putting an H after the extension number in the voiemail box.

Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Former Moderator-Toshiba, Request an Installer
*****
Offline
Joined: Sep 2004
Posts: 2,017
Also check to see that your carrier is sending disconnect. The CIX should have dropped the call as soon as you hung up.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Jul 2011
Posts: 56
Member
Member
Offline
Joined: Jul 2011
Posts: 56
Quote
Originally posted by newtecky:
Try setting the extesnsion to blind transfer by putting an H after the extension number in the voiemail box.
Is this 'H' to be added in the voicemail programming voicemail box number or the toshiba cix programming of voicemail box
=) Thanks for the help


Onward and Upward! smile
Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
*****
Former Moderator-Toshiba, Request an Installer
*****
Offline
Joined: Sep 2004
Posts: 2,017
'H' goes in the extension field in VM Manager.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
Joined: Jun 2011
Posts: 109
Member
Member
Offline
Joined: Jun 2011
Posts: 109
Its common in the UK for the network to "forget" to send the D signal to disconnect a call on an analogue trunk.
Prog 308 fb 1 release timer can make a difference you have two choices 95ms or 450 ms change it and retest mate.

Joined: Jul 2011
Posts: 56
Member
Member
Offline
Joined: Jul 2011
Posts: 56
That did the trick smile And added the caller id info onto the ringing phone as well - Double Score!

Thanks for the support!


Onward and Upward! smile

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Newest Topics
IT Guy. Jersey City, NJ
by hitechcomm - 05/29/25 10:09 PM
Nortel Venture phone question
by empire - 05/26/25 04:27 PM
Vertical door phone
by newtecky - 05/23/25 07:15 PM
TDM Phone System
by teldata1 - 05/22/25 02:35 PM
Forum Statistics
Forums84
Topics94,542
Posts640,065
Members49,854
Most Online5,661
May 23rd, 2018
Newest Members
chris c755555, empire, Marcgyver, DEN2MM, ferhat_efe
49,854 Registered Users
Top Posters(30 Days)
Toner 6
hbiss 2
Who's Online Now
1 members (justbill), 159 guests, and 32 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0