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#205100 09/06/11 02:32 PM
Joined: Sep 2011
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SnAzBaZ Offline OP
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Hello,

I was working in an office with a Toshiba CHSUB112A phone system tonight which we temporarily disconnected power to whilst we fitted a new surge strip.

When we powered it back on none of the Toshiba phones pick up a dial tone or ring when a call comes in.

Do we need to d something else to turn it back on? I can hear a soft click from the phones and the LCD back light display is flickering but nothing is displayed.

Not a phone engineer so really don't know where to start!

Thanks

Andrew

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Something is not working. You should, before you disconnect power, rock the power switch on the front to off, but normally unplugging and plugging power back in should not cause a problem.

Maybe you should rock the power again if you have not done it, off then back on. Do you have 2 green power lights when power rocker in up (on)? Look at the processor card inside the cabinet (far left card) Do you see at least 1 LED steady blinking red? (Not the connections near the network card of you have a cable plugged in). If it is not blinking then it just tells you what you already know, that the system is not working.

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Try this: Turn off the units and push the white colored buttons on the power supplies. Then turn the cabinets back on.


Moderated by  Carlos#1, phonemeister 

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