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Joined: Jan 2008
Posts: 85
Member
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Member
Joined: Jan 2008
Posts: 85 |
Hello All,
Is there a way to force access to the emergency services if all my trunks are busy?. For example i dial 999 and all trunks are busy i would like the CIX to cut off one of the trunks and dial 999 no i can do this on other vendors but cant seem to get my CIX to do it
Cheers Chris
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
Not going to work Chris 
Regards
Carl
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Joined: Jun 2011
Posts: 82
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Member
Joined: Jun 2011
Posts: 82 |
If using analogue lines, you could assign one trunk to be 999 only through call routing, then take that trunk, and an ordinary trunk, through a line sharing device such as Viking LSR-1 or LSD-2.
There is then always 1 free trunk on the system for 999 calls, the line sharer then seizes the shared line and gains priority for the emergency call.
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