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Joined: Feb 2008
Posts: 23
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Member
Joined: Feb 2008
Posts: 23 |
I have CIX 670 with 5.20 MT55 software, PDKU's ans DKT 2020-SD phones that has been in for a year. In the last two weeks the customer says that intermittently as soon as they access their PDN a LOUD high pitched sound comes from their speaker and it can't be stopped until the reset the phone (Unplug/Plug). I thought it could be the old hookswith replacement deal, but it is suddenly 6-8 different phones once or twice a week. The phones are on different PDKU's.Any ideas??
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
That's an odd problem. Recycle the power on the 670 and see if the problem goes away.
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Joined: Jan 2008
Posts: 85
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Member
Joined: Jan 2008
Posts: 85 |
Had this exact same problem on CIX running 5.20 MT059 i put it down to emc and PDKU's in a CIX
Cheers Chris
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Joined: Dec 2011
Posts: 82
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Joined: Dec 2011
Posts: 82 |
we have a problem like that on the old 280 used to only be on dass but has started on isdn30 only had it on these 2 types of lines (so far)but a reset has sorted it out
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Joined: Nov 2010
Posts: 36
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Joined: Nov 2010
Posts: 36 |
I have seen this a few times. It is a bad ground on the plug you are useing. Break off the ground 3rd plug on the cord and try again
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