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Joined: Jun 2011
Posts: 10
Member
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Member
Joined: Jun 2011
Posts: 10 |
I have a cix 670 with Ultimate call accounting.
It only logs incoming / outgoing calls.
Is there a way to get SMDR to log station to station calls? Or any other trick to do this?
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
The CIX will only output SMDR records for trunk calls.
The SMDR does not give reports on internal calls.
If you have a Talkument call recorder recording IP extns then all calls from the handsets are recorded and then you will be able to run reports based on the calls between internal extensions.
just a suggestion.
Regards
Carl
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Joined: Jun 2011
Posts: 10
Member
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Member
Joined: Jun 2011
Posts: 10 |
Thanks for the reply.
Unfortunately we don't have anything like that and these aren't ip phones.
This is a one off kind of thing and so we won't invest many resources to make it happen.
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