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Can the AA route calls to a fax? #206339 03/07/12 01:12 AM
Joined: May 2011 Posts: 73 Scranton, PA TheGreg666 Member
TheGreg666 Member Joined: May 2011 Posts: 73 Scranton, PA	I have our fax line in our system as line 2 and have the fax machine on a standard port. Our AA picks up on the 3rd ring. Does anyone know if there is any way for the AA to send any fax calls to the fax ext. (209 or whatever)?

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Re: Can the AA route calls to a fax? #206340 03/07/12 02:31 AM
Joined: Feb 2007 Posts: 1,314 Minneapolis RRino Member
RRino Member Joined: Feb 2007 Posts: 1,314 Minneapolis	What you need is a line share device such as The Stick. You run your fax line(line 2) into the device, then one port out to the phone system and another out to the fax machine. It will automatically route all fax calls to the fax machine and all voice calls to the phone system. Travis www.cacommunications.com

Re: Can the AA route calls to a fax? #206341 03/07/12 02:47 AM
Joined: Feb 2005 Posts: 196 Akron, Ohio Telephonyman Member
Telephonyman Member Joined: Feb 2005 Posts: 196 Akron, Ohio	Which voicemail system do you have? \| Interchez Technologies \| Teleco Dealer \| Toshiba Dealer \| Savant Dealer \|

Re: Can the AA route calls to a fax? #206342 03/07/12 09:11 PM
Joined: Jun 2011 Posts: 109 Bournemouth Ottersnose Member
Ottersnose Member Joined: Jun 2011 Posts: 109 Bournemouth	If you're not sure which voicemail system you have at least tell us which telephone system you are using

Re: Can the AA route calls to a fax? #206343 03/08/12 12:53 AM
Joined: May 2011 Posts: 73 Scranton, PA TheGreg666 Member
TheGreg666 Member Joined: May 2011 Posts: 73 Scranton, PA	Sorry, GVPH VM. I was hoping the Stratagy VM had some way of handling fax calls, i.e. it recognizes that it's a fax machine and forwards it to the designated extension (standard port)

Re: Can the AA route calls to a fax? #206344 03/08/12 03:44 AM
Joined: Jun 2005 Posts: 2,722 Likes: 7 Irvine, CA US newtecky Member
newtecky Member Joined: Jun 2005 Posts: 2,722 Likes: 7 Irvine, CA US	You can look at this: https://www.sundance-communications.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=11;t=003036 From admin guide: Fax Tone Detection System-wide Feature This feature sends fax tone detection to User ID 994 (default). David Tele Express Business Systems

Re: Can the AA route calls to a fax? #206345 03/08/12 09:24 AM
Joined: Jan 2010 Posts: 937 Likes: 5 Sydney Australia Carlos#1 Moderator-Toshiba
Carlos#1 Moderator-Toshiba Joined: Jan 2010 Posts: 937 Likes: 5 Sydney Australia	Just enter the SLT extn number in the mailbox of 994 and the fax tone detect will transfer the call to the SLT automatically so MB994 Extension field should have xxx-H also make sure DND is OFF Regards Carl

Re: Can the AA route calls to a fax? #206346 03/08/12 10:34 AM
Joined: Feb 2007 Posts: 1,314 Minneapolis RRino Member
RRino Member Joined: Feb 2007 Posts: 1,314 Minneapolis	Learn something new everyday. I had no idea that the DOS vm's could do this. Travis www.cacommunications.com

Re: Can the AA route calls to a fax? #206347 03/09/12 12:25 AM
Joined: May 2011 Posts: 73 Scranton, PA TheGreg666 Member
TheGreg666 Member Joined: May 2011 Posts: 73 Scranton, PA	Thanks! I'm going to give this a shot now.

Re: Can the AA route calls to a fax? #206348 03/09/12 12:57 AM
Joined: May 2011 Posts: 73 Scranton, PA TheGreg666 Member
TheGreg666 Member Joined: May 2011 Posts: 73 Scranton, PA	The Std port ext is 209. Should I set up 994 as @209H or just 209H? Thanks again!