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Joined: Jan 2012
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I've tried setting it to handset using FB06, 1 , HOLD but the light next to FB06 never comes on. I'm trying this on the phone connected to the console.

Please any suggestions you have will be greatly appreciated.

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We are using CTX 110.

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So you want the console phone to be on speaker ???

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No it's currently on speaker they would like it on handset.

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bad hookswitch on phone ??

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What model phone are you using? If it's a DP5000 series, make sure the handset cord is plugged into the correct jack and not into the headset jack.

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After returning to lunch it is magically working. I kinda suspect it was the cord going from the handset to the phone. It was a little loose. I replaced it just to be sure.

I will update if we have any further issues. Thank you for your help.


Moderated by  Carlos#1, phonemeister 

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