sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems CIX200 w/ IVP8.R2

This is kind of an odd question, however I'm going to ask it anyway.

Our business relies a lot on our auto attendant, and we tend to add/change menus often. Is there anyway, at all, of recording greetings via your PC?

I know with other systems I've had, some had the ability to do this, so I thought I'd toss the question out there, and see if anyone knows of a way of doing it.

Thanks in advance!

Not really. They would have to be converted to VOX and transfered offline directly to the flash drive.

You could record the greetings on a pc and then convert it to a vox file. But, the IVP8 is DOS-based so it's not easy to manipulate the recordings. Although you can transfer files via Stratagy Admin, it's slow and cumbersome. I have a customer who wanted to do the same thing that you want to do. So we sold them an iES16 which runs on Windows. We then mapped a drive to the Stratagy database and they can drop the recordings into the appropriate mail boxes after converting the recordings to vox.

Thanks guys. I've been looking into a iES32 actually, and may end up having to just go for it. I appreciate your help!

FYI. IES32 has reached "End-of-Life". I would go with the IES16 or a MAS.

For a new system, I would personally pick a Strata Messaging over the IES16.

Thanks for the opinions guys!

Ok, why the Strata Messaging over the IES16?

Not to spread rumors, but I thought I read a post that the Messaging ran on unix and that they had been hacked.

I just like the features of the SM over the Stratagy. Multiple tenants is far easier. Find-me feature built-in, along with a few other features that people don't use, like the park and page. Cascading mailboxes is far easier then setting up group mailboxes in Stratagy.

Seting up faxing is a bit more complicated, but once I got it going, it seems to work good. Browser based admin is a plus. I don't like not being able to get in remotely through dialup, but now days, I can't even reliably dial-up into a Statagy because of the type of lines out there . I wish it had built-in SMTP (which should be easy to install a Linux based SMTP server).

The Linux system is considered far more secured and reliable then a Windows OS. Any time you don't change the default passcodes, there is a risk of being hacked.I had a MAS get hacked some time ago. A Stratagy with a simple default passscode would be no problem as well. Old IES systems my not have gotten hacked as much because of the remote access methode is not as common. The IES-16XPE, I think, has a higher risk of being hacked then the older Stratagy.

Network IT security guys would much rather see Linux over an old version of Windows. I had to remove an IES16 from the customer's network because it had Win NT, which was unacceptable for their new corporate network. Win XP would be ok, but only for a year or 2 longer.

I understand that the S.M. costs less then an Stratagy ES or IES, but more then the DOS based systems. I still like the MAS as a complete system when you add Netphone, emanager, ACD, etc.

Unless the customer is really set on Feature Flex options or needs something with a lot of ports my vote would be for the SM as well. I have found that customers like the ease of changing greetings and schedules.