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Joined: Oct 2002
Posts: 1
Member
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Member
Joined: Oct 2002
Posts: 1 |
I have this system with a caller ID system. Recently my ID system has failed. I have caller ID coming into my location but not through the phone system. Any suggestions on how to get it back. I have a 1480-00 Caller ID Interface. Is there a battery to the system?
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
Have you done a reset?
Have you tested that CID is coming from the CO?
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Joined: Nov 2002
Posts: 8
Member
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Member
Joined: Nov 2002
Posts: 8 |
first check to see if CID is still coming in.
>connect CID device on line and check.
>conect buttset on call into system, after first ring should hear a tone then hear second ring.
>If using ISDN to POTS then check config from Telco.
>connect laptop to DB9 port setup hyperterminal to recieve see if you get any data.
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