sundance-communications.com/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems Preset Call Forward on Prr T-1

I have an XTS with a PRI T-1. Is there any reason why tech support is telling us that Preset Call Forward does not work on a PRI? Is this true??

Here is the scenario: We have a DID number that routes to ext 100. Upon a ring no answer, we want it to go to hunt 450 (AA). We would normaly set the CO Preset Call Forward with a 10-15 sec delay. Shouldn't I be able to select CO lines 001-023 in flash 40 and set those to foward to 450?

Any thoughts would be great!!

Since the call is an incomming DID, the CO preset fwd timer doesn't come into play. Send the call to a spare analog port (or if the system allows vituals use them) that has a station call fwd to VM set. Make that analog port appear where needed. Hope this helps.

It's sounds logical with what you are trying to do. The preset call forwarding should work the way you are explaining. If it works, it would aways give the same preset forward inband set in co programming. Or none if not set.

You would not be able to separate different DID numbers for different inband signaling using your above method.

You can also set the DID to route to 100. Set 100 to External RNA to 450 after 15 seconds. This would work as long as you do not define more than one station to ring. There would be no need for inband signaling because it's not going to vm. In this scenario, 100 would not have a voicemail because any call would jump to the group 450. Make sure to have multiple loops to handle more than one inbound.

DrPBX's advice will also work but if multiple calls are coming in, the second simultaneous call would jump straight into 450 because it doesn't have multiple paths for it to ring in on the SLT port.

Best advice is to try programming the preset cfwd on the 23 pri circuits and make a call. If it doesn't work, you know you'll have a couple routing options using the SL or the ext forwarding.

Ah Ha...it finally clicked! If I could do preset call fwd on T-1 trunks, 'ALL' my DID's would route to the preset destination.

Dr.PPX...good suggestion. In fact that is how we have it set up.

A6...going to try the external RNA. That sounds like it might work too!