sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Vodavi Telephones & Systems Inifinte Mach III

Hello. I did move for a guy from one office to another. All of the system programming kept and all of the stations but one work fine.

For the conference room, he has a low-featured phone (no digital display, only the bottom half of the face contains flex buttons). When I plug a standard phone (digital display, full array of flex buttons) into the jack, everything is fine. All CO lines are available and all of the intercom buttons work, but when I plug in the phone that is "supposed" to be there, the flex button appearances are all wrong. I suspect that the phone never worked right, but he says it did.

At any rate, I need to program that phone's flex buttons with the proper assignments; CO lines 1-5 plus intercom buttons.

I'm obviously not a Vodavi dealer, so is there anyone that can share that page of the setup guide? Can I do this from the phone, or do I need the Vodavi software and use the serial port?

Many thanks in advance!

When you swap phone types the phone defaults to the basic setting for that phone type. The programming to fix buttons isn't too bad. Do you have a manual & can you enter program mode?

DrPBX is right. Whenever you plug in a phone of a different type into a port, it defaulted the programming to it's basic buttons. No matter what phone you plug in now will always default back to basic buttons. You can program some buttons at the phone itself and some you can't. Depending on the level of software, the later version lets you program more buttons.
What phone are you trying to program (8,12,24) and what kind of buttons are you trying to program?
Where are you located? You haven't filled out your profile?

I'm in Orlando.

To tell you the truth, I'm not at all familiar with this system. He's still looking for the manuals that were packed for the move.

The phone in question is a 12-button phone, without LCD display. The buttons (L-R, top-bottom) should be:

CO Line 1
CO Line 2
CO Line 3
CO Line 4
CO Line 5
Loop (?..This is how it's labeled)
Sta 100
Sta 101
Sta 103
Sta 104

The phone itself is at station 105.

Also, FWIW, the 24-button phones with LCD work perfectly when plugged in. Their button configuration is the same, except this phone has only the bottom 12 buttons. The place for the upper 12 is just a blank panel.

[This message has been edited by qwnetworks (edited March 03, 2004).]

Whenever a phone is plugged into this system, the system does a model check to make sure it will work with the system. If the port is programmed for a 12 button phone and you plug in a 24 button phone, it wipes out all the button programming for the 12 button phone and puts the default programming in for the 24 button phone. When you plug the 12 button phone back in defaults all the button back to a 12 button default. The default buttons are not the same as what you are looking for.

CO buttons can not be user programmed, they can only be programmed by a technician in programming mode. The 12 button phone will work but the buttons won't correspond.

You have to get into flash programming 50, page B to make the changes.

default 12 button would be
100,101,102,103
co1,co2,loop,pool
callback,pickup,dnd,linequeue

Even though the phone is 12 buttons, the buttons are programmed as 1 to 12 in programming. The same buttons on the 24 button phone are numbered 13-24.

[This message has been edited by A6 (edited March 03, 2004).]